PRIVACY POLICY

Last updated: 08/01/2026

INTRODUCTION

The Danebury Practice (“we”, “us”, “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or our services, including private GP and medical aesthetics services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

WHO WE ARE

Practice name: The Danebury Practice
Address: Ermine House, East Anton Court, Icknield Way, Andover, Hampshire SP10 5RG
Email: info@thedaneburypractice.co.uk
Telephone: 01264 598711

Data Controller: The Danebury Practice

PERSONAL DATA WE COLLECT

Website Users:
– Name
– Email address
– Telephone number
– IP address
– Browser and device information
– Enquiry details

Patients (Private GP & Aesthetics):
– Contact details
– Date of birth
– Medical history and clinical information
– Photographs (with consent)
– Payment and billing information
– Appointment history

HOW WE USE YOUR INFORMATION

We use your data to:
– Respond to enquiries
– Provide medical and aesthetic services
– Maintain medical records
– Manage appointments
– Process payments
– Meet legal and regulatory obligations

Lawful Basis for Processing
– Consent
– Contract
– Legal obligation
– Vital interests
– Legitimate interests
– Article 9(2)(h) – provision of health care

DATA STORAGE AND SECURITY

We use secure systems, encrypted devices, restricted access, and confidentiality agreements to protect your data. Medical records are retained in line with professional guidance.

SHARING YOUR INFORMATION

We may share your data with clinical system providers, laboratories, payment providers, and regulatory bodies where required. We do not sell your data.

COOKIES

Our website may use cookies for functionality and analytics. You can manage cookies through your browser settings.

YOUR RIGHTS

You have the right to access, correct, erase, restrict, or object to processing of your data, and to withdraw consent at any time.

COMPLAINTS

You may complain to us directly or to the Information Commissioner’s Office (ICO):
www.ico.org.uk
Telephone: 0303 123 1113

POLICY UPDATES

This policy may be updated periodically. Any changes will be posted on our website.